The small variation: if you should be seeking an original gemstone or unique anniversary present, Leibish & Co. features a strong inventory of top-notch, colorful, and conflict-free diamonds and gems. The family-run business is operating online since 1998 with your own touch that features received recurring business from around the world. Leibish & Co. allows you to buy loose stones or even to use its free of charge “Design your very own” tool to create the ideal bit of jewellery alive. With decades of experience and solid design under its strip, Leibish & Co. is on the verge of growing the stock to watches and various other extras.
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When Leibish Polnauer launched 1st web diamond business in 1998, it got nearly a complete day to upload one picture and description to his internet site â but he was a visionary exactly who watched potential when you look at the fledgling world of e-commerce. “When he views the possibility in an idea, he can try everything in his power to advance with-it,” mentioned Benji Margolese, Director of material promotion for Leibish & Co.
Leibish created a successful, family-run procedure together with partner and kids helping in authority positions. They have grown an effective online business with practices situated around the world. Leibish & Co. is a leader in unique coloured expensive diamonds and gemstones being difficult to find in other places. Their expensive diamonds are conflict-free, that will be a key point for all shoppers.
“men and women arrive at you simply because they look for one thing a little various, something a little more special than what everyone else features,” Benji said.
While Leibish & Co. offers high-quality conventional diamonds, the firm specializes in colourful, special jewellery. Whenever questioned exactly why the business has such a top client return rate, Benji rapidly pinpoints the main reason.
“its a mix of outstanding services and products, fantastic solution, and precious jewelry created into the greatest amounts of excellence,” the guy said. “The jewellery we make is not your everyday, mass-produced variety of product. Each piece is tailor-made to perfectly fit the diamond or gem opted for because of the client.”
Children Affair With individual Service
Leibish & Co. is a genuine household company, with Leibish’s family members playing key functions from inside the organization.
Leibish functions as Founder and chairman for the business, while their partner, Rosi, is the company’ occasions Manager. Their particular oldest child, Chavi, serves as top honors Jewelry Designer â which can be a massive duty since custom jewelry comprises above 50percent regarding the businesses business, Benji said.
Leibish’s oldest son, Yossi, may be the Chief Executive Officer of Leibish & Co. Another boy, Shmulik, that is a graduate of Gemological Institute of America, may be the Chief Diamond Buyer for the company. “Shmulik is actually, frankly, among the majority of talented shade diamond specialists in the,” Benji stated.
Leibish’s child Itzik is the company’s COO and runs the nyc workplace on Fifth Avenue. Yoni, that is the youngest of Leibish’s five youngsters, could be the organization’s CFO.
“among the longtime members of the team, i could let you know that, though there isn’t any connection, they start thinking about me personally, as well as others, element of their loved ones,” Benji mentioned. “We bring our personal expertise for the business, but work together to regularly expand the firm.”
Clients are additionally treated like household at Leibish & Co., where company invests power into private solution and revenue. “if you’ve ever managed one specific representative, as an example, that is the exact same individual you certainly will usually cope with, regardless of what you might be phoning or composing in approximately,” Benji mentioned. “we do not rely on passing customers to various divisions if they have a concern or specific issue they wish to manage.”
Consumers result from All Over the World
Leibish provides several various kinds of consumers: you will find people, just who mostly store through the website, retailers, and the ones in the trade company, just who typically check out the organizations main practices in New York, Israel, and Hong-Kong.
The majority of Leibish & Co.’s clients are from usa. Its next most well known audience is actually Canada, with great britain, Australia, Hong-Kong, as well as the rest of Europe.
Customers at each stage of life store at Leibish & Co., though the majority are involving the ages of 35 and 54, Benji mentioned. Furthermore, the firm garners more or less 300,000 website visits every month â and helps to keep most of their clients returning.
“With over a 70per cent return customer status, we continue to be being among the most well-known organizations within our niche,” the guy stated.
Colorful Diamonds & Gemstones With a “Design yours” Option
Leibish & Co. stocks top-quality jewellery, additionally preserves inventory mobility, specifically for web clients, Benji stated. The organization offers numerous loose diamonds and precious gems, but the key items are customized jewelry productions.
“We keep big collection of multicolor diamond and gem stone jewellery, which includes of rarest tones actually observed,” the guy said. “we have been known most readily useful by the bread-and-butter items â yellow diamond and pink diamond involvement rings. However, we offer diamonds of nearly every shade, and precious gems â such as sapphires, emeralds, and rubies. We offer precious jewelry constructed with colorless expensive diamonds, also, but the knowledge is within the arena of tone.”
For customers who have something at heart and require help rendering it possible, Leibish & Co. provides a “Design yours” jewelry instrument, which Benji mentioned is actually its most well known item.
“Obviously, while looking for an unique portion, folks usually desire specific stones and establishing styles they’ve currently fallen deeply in love with,” he mentioned. The “Design Your Own” device allows clients to build a piece utilising the stone, setting, and steel regarding option.
“permits them to bring their ambitions to life â with your expertise in artistry,” Benji informed united states.
Accessories & unique on line Tools in Store for Leibish & Co.
whilst appears forward to the long run, Leibish & Co. is actually slowly changing toward higher-ticket items and more product range. The business feels comfy branching out to new products considering the determination and passion it relates to perfect their recent creations.
“We have talked about launching numerous accessories â instance deluxe watches, bags, and also pens,” Benji stated. “But we chose to hold back until we initial perfected all of our main type of item, basically diamond jewelry.”
Leibish & Co. can searching for ways to carry on mastering the popular website, also. One way it intends to boost its on line experience is by exposing enhanced truth functions, which will offer virtual shoppers a lot more of an in-store knowledge.
As a company along with its origins in colourful expensive diamonds and ecommerce, Leibish & Co. will continue to innovate in a normal sector which views modification just like the exception to this rule, maybe not the guideline.
